Terms & Conditions2018-05-17T13:12:27+00:00

Terms & Conditions of Service

Discounts:

We offer discounts for larger projects (where mutiple images are commissioned together). Commissions of larger projects must run consequitively and all work placed must be briefed at the beginning of the project.

Commission up to £8,000    FULL PRICE

£8,500 and above commission      15% Discount

£15,000 and above commission    25% Discount

 

Terms & Conditions CGI:

Fees quoted are based on the following schedule/number of shots:

A clay to illustrate the room-set/furniture layout will be sent so you can check you are happy with the general layout of the shot and camera angle.  Once this stage is approved we then set about adding the finer details and textures to surfaces.

Version 1 Image – will be supplied as per the instruction/technical information provided by ‘the client’       

Feedback to be given by ‘the client’ of any prop and lighting changes that are required within 24 hours of v1 being sent

If changes are required

· prop and lighting adjustments are included within the price

· changes to technical content is not included and we reserve the right to charge for this (for example if’ the clients’ products or furntiure layouts are altered from the original drawings/information supplied) any additional costs will be explained and a quotation will be provided prior to any work commencing.

Version 2 Image – the above changes will be applied and version 2/final image (low res) sent for a final approval.  To be followed by the high res render output.

If any subsequent images are required due to further changes (due to no fault of Cyan’s) a fee of £150 per new image will be charged to cover the time to make the change and the re-render time.  This is a minimum fee.

When providing feedback please consider the following and provide feedback in 1 email (to ensure we can make all the changes you require in 1 revisit):

Product (is it technically correct?)

Camera Angle

Lighting

Props

The term ‘image(s)’  refers to a 2D tiff or jpeg image.  All 3D/CAD files remain the property of Cyan Studios Ltd.  All 3D files are created for use in the end result image.  3D files are not supplied to the client or is the supply of 3D files included within this quotation

3d product models can be supplied for an additional fee of £45 per product/file

 

Terms & Conditions Photography:

Fees quoted are based on the following schedule/number of shots:

Version 1 image – will be supplied

Feedback – we ask that you provide feedback (or an approval) of the image within a 24 hour period (this is to avoid prolonged periods of time where room-sets are standing in the studio without activity)

 If changes are required

·  prop and lighting adjustments are included within the price (subject to prop budget limitations)

Version 2 Image – the required changes will be applied and version 2 image (low res) sent for a final approval. 

If any subsequent images are required due to further changes (due to no fault of Cyan’s) a fee of £150 per new image will be charged to cover the time to make the changes (extended studio time and photographers fee).  This is a minimum fee.

When providing feedback please consider the following and provide feedback in 1 email (to ensure we can make all the changes you require in 1 revisit):

Product (is it technically correct?)

Camera Angle

Lighting

Props

The term ‘image(s)’ refers to a 2D tiff or jpeg image.  All RAW capture files remain the property of Cyan Studios Ltd.

Styleboards:

Detailed/involved styleboards that include multiple references such as room layout, lighting reference(s), prop suggestions, tile layouts, grout colours are charged at an additional £125 each.  This fee is to cover the design time, image referencing time, and prop sourcing time.  For ‘branded’ styleboards where specific products/props are specificed for a given room-set there will be an additional fee to cover this time.

Post-Production:

General post-production is included in the ‘price guide’ fees.  Where additional retouching is required (through no fault of Cyan’s) we reserve the right to charge for the time spent.  Examples include changing grout colours

 

Payment Terms, Cancellations & Delays:

Fees are based on Cyan receiving funds by BACS within 30days of the date of invoice. 

For projects that run for longer than 1 month, we reserve the right to invoice for all completed work/costs to date (at the end of each calendar month) for payment to reach us within 30days of the date of invoice.

We reservice the right to charge interest for late payments.  The applicable legal interest rate in the event of late payment in commercial transaction in force on 1st July 2014 is 8.15%

We reserve the right to charge a studio cancellation fee where a projects is withdrawn:

1 week (or less) = 25% of original quotation

2 weeks = 15% of original quotation

4 weeks = 10% of original quotation

 

Product Delievery Delays – we reserve the right to charge a ‘daily studio hire fee charge’ when product deliveries are delayed.  The fee is dependant on the set size.  Projects that are delayed will then be re-booked in which may not be immedietely once product has arrived, as the studio space maybe already allocated to another project.  We will endeavour to avoid further delays once late product has arrived.

Where specific props/product are required to be modelled we reserve the right to change for the additional modelling time.

We reserve the right to use images produced for Cyan Studios own marketing purposes (website, brochures and marketing e-mailers)

All fees exclude VAT

Quotations are valid for 30 days

Last updated October 2017

 

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